\u529f\u592b\u6559\u6388\u5728\u4e2d\u7f8e\u4e24\u56fd\u63a5\u53d7\u6b63\u89c4\u7684\u5de5\u4e1a\u5de5\u7a0b\u6559\u80b2\uff0c\u83b7\u5f97\u535a\u58eb\u5b66\u4f4d\uff0c\u5728\u4e2d\u56fd\u9876\u7ea7\u540d\u6821\u6559\u6388\u7cfb\u7edf\u5de5\u7a0b\uff0c\u9879\u76ee\u7ba1\u7406\u7b49\u8bfe\u7a0b\uff0c\u53d1\u8868\u8fc7\u591a\u7bc7\u5173\u4e8e\u6548\u7387\uff0c\u4f18\u5316\uff0c\u751f\u4ea7\u7ba1\u7406\u7684\u4e13\u4e1a\u8bba\u6587\u3002\u5e76\u5168\u6743\u8d1f\u8d23\u8fc7\u591a\u5bb6\u5916\u4f01\u5728\u4e2d\u56fd\u7684\u8fd0\u8425\u3002<\/p>\n
\u8981\u70b9\uff1a
\n1: \u5458\u5de5\u662f\u516c\u53f8\u7ba1\u7406\u5236\u5ea6\u7684\u7528\u6237
\n2: \u597d\u7684\u7ba1\u7406\uff08\u8bbe\u8ba1\uff09\u4e0d\u7528\u60f3
\n3: \u8bbe\u8ba1\u9700\u8981\u7528\u6237\u723d\uff0c\u7ba1\u7406\u4e5f\u9700\u8981\u7528\u6237\u723d\uff08\u7ba1\u7406\u5fc3\u7406\u5b66\uff09
\n4: \u517b\u6210\u7528\u6237\u7684\u4e60\u60ef<\/p>\n
\u597d\u7684\u7ba1\u7406\u548c\u597d\u7684\u8bbe\u8ba1\u4e00\u6837\uff0c\u7528\u6237\u611f\u89c9\u4e0d\u5230\uff0c\u4f46\u662f\u65e0\u5904\u4e0d\u4f4f
\n\u63a8\u8350\u9605\u8bfb\uff1a Donald Norman\u7684\u201cDesign of Everyday Things\u201d \uff08\u8bbe\u8ba1\u5fc3\u7406\u5b66\uff09<\/p>\n
1: \u5458\u5de5\u662f\u516c\u53f8\u7ba1\u7406\u5236\u5ea6\u7684\u7528\u6237
\n\u5728\u8bbe\u8ba1\u9886\u57df\uff0c\u7ecf\u5e38\u4f1a\u542c\u5230\u7528\u6237\u4e00\u8bcd\u3002\u4f46\u5230\u4e86\u516c\u53f8\u7ba1\u7406\u5236\u5ea6\u7684\u8bbe\u8ba1\u91cc\u9762\uff0c\u5c31\u53ea\u6709\u5458\u5de5\uff0c\u6ca1\u6709\u7528\u6237\u4e86\u3002\u4e3a\u5565\uff1f\u5458\u5de5\u4e0d\u4ed8\u94b1\uff0c\u6240\u4ee5\u4e0d\u662f\u7528\u6237\uff0c\u6240\u4ee5\u4e0d\u8981\u8003\u8651\u4ed6\u4eec\u7684\u611f\u53d7\uff1f <\/p>\n
2: \u597d\u7684\u7ba1\u7406\uff08\u8bbe\u8ba1\uff09\u4e0d\u7528\u60f3
\n\u4e00\u4e2a\u8bbe\u8ba1\u7cdf\u7cd5\u7684\u4ea7\u54c1\uff0c\u5230\u5904\u8d34\u6ee1\u8bf4\u660e\uff0c\u539a\u539a\u7684\u4f7f\u7528\u8bf4\u660e\u4e66\uff0c\u4f46\u662f\u7528\u6237\u4f7f\u7528\u8d77\u6765\u8fd8\u662f\u83ab\u540d\u5176\u5999\u6216\u8005\u5f88\u4e0d\u723d\u3002\u6bd4\u5982\uff1a\u73bb\u7483\u95e8\u4e0a\u8d34\u7684\u63a8\u6216\u8005\u62c9\uff0c\u5de8\u5927\u7684\u8349\u576a\uff0c\u4e2d\u95f4\u6ca1\u6709\u4e00\u6761\u9053\u8def\uff0c\u4f46\u5199\u7740\uff1a\u7981\u6b62\u5165\u5185\uff0c\u8fdd\u8005\u7f5a\u6b3e\u3002\u4e0d\u5408\u9ad8\u5ea6\u7684\u5ea7\u6905\u677f\u51f3\uff0c\u7b49\u7b49\u3002
\n\u597d\u7684\u7ba1\u7406\u5236\u5ea6\u548c\u597d\u7684\u8bbe\u8ba1\u4e00\u6837\u662f\u4e0d\u9700\u8981\u5458\u5de5\u601d\u8003\u7684\uff08\u4e5f\u4e0d\u9700\u8981\u5927\u672c\u7684\u5458\u5de5\u624b\u518c\uff09\u3002\u6bd4\u5982\u5f88\u591a\u5de5\u5382\u90fd\u6709\u201c\u8ba8\u538c\u201d\u7684\u76d1\u5de5\uff0c\u751a\u81f3\u5bf9\u4e8e\u4e0a\u5395\u6240\u7684\u6b21\u6570\u90fd\u505a\u4e86\u4e25\u683c\u7684\u89c4\u5b9a\u3002\u6211\u7684\u5de5\u5382\u662f\u6ca1\u6709\u4efb\u4f55\u76d1\u5de5\u7684\uff0c\u4e5f\u6ca1\u6709\u6444\u50cf\u5934\uff08\u6211\u53bb\u8fc7\u4e00\u4e2a\u97e9\u56fd\u4eba\u7ba1\u7406\u7684\u5de5\u5382\uff0c\u603b\u7ecf\u7406\u529e\u516c\u5ba4\u4e00\u9762\u5899\u4e0a\u5168\u662f\u8367\u5149\u5c4f\uff0c\u662f\u5de5\u5382\u5404\u5904\u76d1\u63a7\u7684\u89c6\u9891\uff0c\u8ba9\u4eba\u550f\u5618\uff09\uff0c\u6211\u4eec\u6ca1\u6709\u8fd9\u4e9b\uff0c\u4e5f\u6ca1\u6709\u4efb\u4f55\u53ea\u62ff\u94b1\uff0c\u4e0d\u4ea7\u751f\u4efb\u4f55\u201c\u5ba2\u6237\u4ef7\u503c\u201d\u7684\u201c\u7ba1\u7406\u4eba\u5458\u201d\u3002\u751a\u81f3\u6ca1\u6709\u4e0a\u4e0b\u73ed\u7684\u949f\u58f0\uff0c\u6211\u4eec\u5141\u8bb8\u4e0a\u5395\u6240\uff0c\u6253\u7535\u8bdd\uff0c\u559d\u8336\u7b49\u7b49\uff0c\u6ce8\u610f\uff1a\u6211\u4eec\u4e0d\u662f\u9ad8\u5927\u4e0a\u7684\u91d1\u878d\u91d1\u9886\uff0c\u4e5f\u4e0d\u5728CBD\u56fd\u8d38\u91cc\u9762\u4e0a\u73ed\uff0c\u6211\u4eec\u5728\u201c\u8840\u6c57\u5de5\u5382\u201c\u805a\u96c6\u533a\uff0c\u5c31\u662f\u8fd9\u6837\uff0c\u624d\u663e\u5f97\u6211\u4eec\u7279\u522b\u4e0d\u4e00\u6837\u3002
\n\u6211\u4eec\u7684\u5458\u5de5\u4f1a\u5728\u4e0a\u73ed\u65f6\u95f4\u5230\u7684\u7b2c\u4e00\u5206\u949f\u5c31\u5f00\u59cb\u5de5\u4f5c\uff0c\u6ca1\u6709\u4e00\u4e2a\u4eba\u73a9\u624b\u673a\u3002\u539f\u56e0\u662f\uff1a
\nA\uff1a\u6211\u4eec\u662f\u4ea7\u7ebf\u5e73\u8861\u7684\uff0c\u4e5f\u5c31\u662f\uff0c\u4efb\u4f55\u4e00\u4e2a\u5458\u5de5\uff0c\u53ea\u8981\u4ed6\u6548\u7387\u6709\u6240\u4e0b\u964d\uff0c\u90a3\u4e48\u4ed6\u7684\u524d\u9762\u5c31\u4f1a\u6709\u5728\u5236\u54c1\u5806\u79ef\uff0c\u540e\u9053\u5de5\u5e8f\u5c31\u4f1a\u6ca1\u6709\u4e8b\u60c5\u505a\uff0c\u800c\u6211\u4eec\u7b2c\u4e00\u548c\u6700\u540e\u4e00\u9053\u5de5\u5e8f\u5b9e\u884c\u4e86\uff1a\u8ba1\u4ef6\u5236\u3002\u4e2d\u95f4\u7684\u4efb\u4f55\u5de5\u5e8f\u6709\u4eba\u5077\u61d2\u90fd\u4f1a\u5f71\u54cd\u5176\u4ed6\u5458\u5de5\u4e2a\u4eba\u7684\u6536\u5165\u3002
\nB\uff1a\u6211\u4eec\u4e2d\u95f4\u5de5\u5e8f\u5b9e\u884c\u5355\u5143\u5316\u751f\u4ea7\uff0c\u540c\u65f6\u91c7\u7528\u56fa\u5b9a\u5de5\u8d44\u5236\uff0c\u800c\u4e14\u5404\u4e2a\u5de5\u5e8f\u7684\u6536\u5165\u90fd\u57fa\u672c\u4e00\u81f4\uff0c\u5927\u591a\u6570\u4eba\u90fd\u662f\u591a\u80fd\u5de5\uff0c\u4e5f\u5c31\u662f\u6240\u6709\u5de5\u5e8f\u90fd\u80fd\u505a\uff0c\u53ea\u8981\u4efb\u4f55\u4e00\u4e2a\u5de5\u5e8f\u6709\u5806\u79ef\uff0c\u5176\u4ed6\u5de5\u5e8f\u5c31\u4f1a\u81ea\u52a8\u53bb\u5e2e\u52a9\u3002\u4fdd\u8bc1\u6ca1\u6709\u79ef\u538b\u3002
\nC\uff1a\u6211\u7ed9\u5458\u5de5\u7ecf\u5e38\u7269\u8d28\u548c\u7cbe\u795e\u4e0a\u7684\u9f13\u52b1\uff0c\u4fdd\u8bc1\u4ed6\u4eec\u7684\u5de5\u4f5c\u70ed\u60c5\uff0c\u8ba9\u4ed6\u4eec\u505a\u201c\u706b\u8f66\u5934\u201c\uff0c\u5458\u5de5\u4e2d\u6709\u4e00\u7fa4\u4eba\u52aa\u529b\u5de5\u4f5c\uff0c\u5176\u4ed6\u4eba\u81ea\u7136\u4e0d\u597d\u610f\u601d\u201d\u5077\u61d2\u201c\u3002\u800c\u4e14\u6211\u4eec\u516c\u53f8\uff0c\u4efb\u4f55\u4e00\u70b9\u70b9\u7684\u201d\u5de5\u4f5c\u4ee5\u5916\u201c\u7684\u8d21\u732e\uff0c\u90fd\u80fd\u5f97\u9053\u9f13\u52b1\uff0c\u6bd4\u5982\uff0c\u6709\u5458\u5de5\u5728\u7a7a\u8c03\u6f0f\u6c34\u7684\u60c5\u51b5\u4e0b\uff0c\u81ea\u52a8\u53bb\u6253\u626b\u5730\u9762\u7684\u6c34\u8ff9\uff0c\u53ca\u65f6\u901a\u77e5\u7ef4\u4fee\uff0c\u8fd9\u4e48\u4e00\u4ef6\u5c0f\u4e8b\uff0c\u6708\u5e95\u90fd\u4f1a\u5f97\u5230200\u5143\u7684\u5956\u52b1\u3002
\n\u901a\u8fc7\u7ba1\u7406\u5236\u5ea6\u4e0a\u7684\u8bbe\u8ba1\uff0c\u6211\u4eec\u5b9e\u73b0\u4e86\uff1a\u6ca1\u6709\u4efb\u4f55\u76d1\u5de5\uff0c\u6ca1\u6709\u4efb\u4f55\u5f3a\u5236\u6027\u7684\u5236\u5ea6\uff0c\u800c\u6574\u4e2a\u7cfb\u7edf\uff0c\u9ad8\u6548\uff0c\u65e0\u963b\u5c3c\u7684\u8fd0\u8f6c\u3002<\/p>\n
3: \u8bbe\u8ba1\u9700\u8981\u7528\u6237\u723d\uff0c\u7ba1\u7406\u4e5f\u9700\u8981\u7528\u6237\u723d\uff08\u7ba1\u7406\u5fc3\u7406\u5b66\uff09
\n\u6211\u628a\u5458\u5de5\uff08\u7528\u6237\uff09\u5bf9\u4e8e\u516c\u53f8\u7684\u6ee1\u610f\u5ea6\u5206\u4e3a\u4e09\u4e2a\u7ef4\u5ea6\uff1a\u5230\u624b\u6536\u5165\uff08\u5de5\u8d44\uff0c\u5956\u91d1\uff0c\u671f\u6743\uff09\uff0c\u516c\u53f8\u786c\u4ef6\u73af\u5883\u548c\u516c\u53f8\u7ba1\u7406\u5236\u5ea6\u3002
\n\u6211\u8ba4\u4e3a\uff1a\u8981\u4f7f\u5458\u5de5\uff08\u7528\u6237\uff09\u6ee1\u610f\uff0c\u4e00\u4e2a\u516c\u53f8\u9700\u8981\u505a\u5230\uff1a\u5458\u5de5\u5230\u624b\u6536\u5165\u6bd4\u540c\u884c\u9ad830%\uff0c\u786c\u4ef6\u73af\u5883\u6bd4\u540c\u884c\u660e\u663e\u7684\u597d\uff0c\u7ba1\u7406\u5236\u5ea6\u611f\u89c9\u4e0d\u5230\uff0c\u4f46\u65e0\u5904\u4e0d\u5728\u3002
\n\u8003\u8651\u4e00\u4e0b\u9a6c\u65af\u6d1b\u7684\u4eba\u7c7b\u9700\u6c42\u7406\u8bba\u5728\u516c\u53f8\u7ba1\u7406\u5236\u5ea6\u8bbe\u8ba1\u4e0a\u7684\u5e94\u7528\u3002\u6700\u4f4e\u7684\u5c42\u6b21\u662f\uff1a \u6536\u5165\u3002\u8fd9\u662f\u5fc5\u8981\u6761\u4ef6\uff0c\u6211\u53d1\u73b0\uff1a\u5f53\u5458\u5de5\u5230\u624b\u6536\u5165\u6bd4\u540c\u884c\u9ad830%\u7684\u65f6\u5019\uff0c\u516c\u53f8\u5f88\u591a\u4e8b\u60c5\u5f88\u597d\u529e\uff0c\u7ba1\u7406\u5236\u5ea6\u5f88\u5bb9\u6613\u6267\u884c\uff0c\u5458\u5de5\u975e\u5e38\u6ee1\u610f\uff0c\u5e26\u6765\u76f4\u63a5\u7684\u597d\u5904\u5c31\u662f\u6548\u7387\u4e5f\u6781\u9ad8\u3002\u4f46\u9ad8\u7684\u5230\u624b\u6536\u5165\uff0c\u4e0d\u662f\u9ad8\u6548\u7387\u7684\u5145\u5206\u6761\u4ef6\uff0c\u8fd8\u9700\u8981\u5f88\u597d\u7684\u7ba1\u7406\u5236\u5ea6\u7684\u8bbe\u8ba1\u3002
\n\u516c\u53f8\u7684\u786c\u4ef6\u8bbe\u65bd\u4e5f\u9700\u8981\u597d\u4e8e\u540c\u884c\uff0c\u6211\u516c\u53f8\u7684\u5bb6\u5177\u5168\u90e8\u662f\u5b9c\u5bb6\u91c7\u8d2d\u7684\uff0c
\na\uff1a\u54c1\u79cd\u5f88\u591a\uff0c\u5f88\u9f50\u5168
\nb\uff1a\u8d28\u91cf\u6709\u4fdd\u8bc1
\nc\uff1a\u660e\u7801\u5b9e\u4ef7\uff0c\u91c7\u8d2d\u4eba\u5458\u4e0d\u53ef\u80fd\u5403\u56de\u6263\u3002
\nd\uff1a\u6211\u4e70\u5bb6\u5177\uff0c\u9996\u5148\u8003\u8651\u7684\u662f\u4f7f\u7528\u573a\u666f\uff0c\u5206\u6790\u5458\u5de5\u7684\u4f7f\u7528\u8981\u6c42\uff0c\u7136\u540e\u518d\u770b\u5b9c\u5bb6\u7684\u4e1c\u897f\uff0c\u54ea\u4e9b\u53ef\u4ee5\u6ee1\u8db3\u6211\u4eec\u7684\u4f7f\u7528\u8981\u6c42\uff0c\u800c\u4ece\u6765\u4e0d\u53bb\u201c\u53c2\u89c2\u201d\u5176\u4ed6\u5de5\u5382\u3002
\n\u6211\u4eec\u516c\u53f8\u7684\u7ba1\u7406\u5236\u5ea6\u662f\u901a\u8fc7\u5927\u91cf\u7684\u601d\u8003\uff0c\u53cd\u590d\u63a8\u6f14\u4ee5\u540e\u8bbe\u8ba1\u7684\u3002\u867d\u7136\u516c\u5f00\uff0c\u4f46\u662f\u53ea\u6709\u5927\u7684\u65b9\u5411\uff0c\u901a\u8fc7\u987a\u7740\u5458\u5de5\u7684\u5929\u6027\uff0c\u4fdd\u8bc1\u8fd0\u884c\u7684\u6548\u7387\u548c\u7ed3\u679c\u5f88\u597d\u3002\u800c\u4ece\u6765\u4e0d\u901a\u8fc7\u4eba\u4eba\u8ba8\u538c\u7684\u76d1\u5de5\uff0c\u6444\u50cf\u5934\u7b49\u65b9\u6cd5\u6765\u5b9e\u65bd\u3002<\/p>\n
4: \u517b\u6210\u7528\u6237\u7684\u4e60\u60ef
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\n\u6bd4\u5982\uff1a\u6211\u516c\u53f8\u6240\u6709\u4eba\u4e0b\u73ed\u4ee5\u524d5\u5206\u949f\u4f1a\u81ea\u52a8\u6253\u626b\u81ea\u5df1\u7684\u533a\u57df\uff0c\u5b8c\u6210\u4ee5\u540e\u4f1a\u628a\u6905\u5b50\u7ffb\u8fc7\u6765\u653e\u5728\u684c\u4e0a\uff0c\u8fd9\u4e2a\u4e60\u60ef\u662f\u901a\u8fc7\u5927\u7ea6\u4e00\u4e2a\u6708\u7684\u5b9e\u8df5\u517b\u6210\u7684\uff0c\u521a\u5f00\u59cb\u5f88\u591a\u4eba\u6bd4\u4e60\u60ef\uff0c\u800c\u4e14\u6905\u5b50\u6446\u653e\u4e0d\u6574\u9f50\u7b49\u7b49\uff0c\u6211\u4f1a\u5de1\u89c6\uff0c\u7136\u540e\u7ed9\u505a\u5f97\u597d\u7684\u548c\u505a\u7684\u4e0d\u597d\u7684\u624b\u5199\u4e00\u4e2a\u201c\u4fbf\u6761\u201d\uff0c\u4e00\u4e2a\u6708\u4ee5\u540e\uff0c\u4e60\u60ef\u5c31\u517b\u6210\u4e86\u3002
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